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ComNav Installation Manual USB-NAV ICP J12 POS COM DATA V1+ V1- V2+ V2- E1C E1A E1+ E2C E2A E2+ Z1 COM Z2 AO COM AI NC1 C1 N01 NC2 C2 N02 J11 J10 ER1 ER2 AUDIO TAP Contents Getting Started 2 Overview 2
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ComNav Installation Manual USB-NAV ICP J12 POS COM DATA V1+ V1- V2+ V2- E1C E1A E1+ E2C E2A E2+ Z1 COM Z2 AO COM AI NC1 C1 N01 NC2 C2 N02 J11 J10 ER1 ER2 AUDIO TAP Contents Getting Started 2 Overview 2 Features. 2 What s in the box.. 3 What you need 3 Configuration tools.. 4 Installing the Hills ComNav 5 Installing the ComNav into the Reliance enclosure.. 5 Wiring the ComNav to the Reliance bus. 6 Wiring optional modules.. 7 Powering up the ComNav 7.8 Defaulting the ComNav. 9 Enabling web browser access 10 Test direct web access. 10 Finding the IP Address. 11 Setting the IP address, IP gateway, subnet mask and DNS servers 13 Setting the web connection method.. 17 Allowing advanced via web browser.. 19 Accessing the ComNav via a web browser Confi guring alarm users 23 Configuring smartphone and/or tablet access. 25 Finding the ComNav serial number. 26 Allowing remote access 27 Installing and confi guring xconnect for Android or Apple. 28 Configuring Output options. 30 Additional Zones 33 For more than two zones, enable Zone Doubling. 33 Set the starting Zone number Setting the system time 41 Voice reporting via phone 45 reporting. 53 SMS reporting.. 55 More Information 64 Frequently Asked Questions (FAQ).. 64 Technical Support.. 67 References. 70 Table of Diagrams.. 83 Warnings. 84 Getting started 1 Getting started Getting started Getting started Overview Hills ComNav is a remote access integration module for the Hills Reliance security alarm system. It allows the security alarm system to be easily controlled via Internet or smartphone from anywhere in the world. Remote control is offered via any DTMF telephone using the Personal Voice Guide (PVG) and Remote Control and via the built-in web server using a standard web page, or a smartphone app. Advanced Reporting Features allow you to receive event notifi cation via voice, SMS or . What s in the box Your Hills ComNav package comes with the following: Two (2) plastic PCB guides Getting started Features Two (2) Phillips head screws Terminating Resistors One (1) ComNav PC Board Diagram 2 - ComNav PC board One (1) 5-wire audio interconnecting cable What you need A Phillips head screwdriver A Flat head screwdriver A small amount of cable CAT-5 or higher Ethernet cable Access to network port Access to a confi gured network with a confi gured DHCP server, or an allocated IP address, IP gateway and subnet mask (for web or app-based ) 7. PSTN phone line for Voice and SMS reporting 8. A confi gured Hills Reliance security alarm system Depending on how the ComNav module is connected to your Hills Reliance Security System, a wide variety of features are available to you for interacting with your Security System. A standard phone line connection offers remote control via any DTMF telephone using the Personal Voice Guide (PVG). This also allows remote reporting through voice and SMS. 2 When a network connection is added, reporting can be expanded to include reports without requiring an server. Confi guration options extend to offer both graphical via the built-in web server and also App-based using either an Apple or Android smartphone or tablet.! Some ComNav functionality requires networking to be configured. DAS limits it s support to ComNav setup only, and is unable to offer detailed assistance on configuration of DSL modems, Routers, firewalls or any other 3 rd party software. Please consult the customers IT department or qualified IT professional about implementing this product in to a clients network. 3 Getting started Installing the Hills ComNav Getting started Configuration tools Once installed, of the Hills ComNav requires a number of steps, which can be performed via multiple devices: Web page Smartphone app VoiceNav code pad: The VoiceNav uses a spoken system to announce your location within the ComNav. You will need to listen to the announcements during in order to enter information correctly. If you miss a voice prompt from the VoiceNav at any stage during, pressing the Status button will cause the prompt to be repeated. For more information, please see the Hills VoiceNav User Manual. Standard code pad (Vertex, Icon or LCD) Standard code pads use a combination of buttons, LEDs/LCD and a display to show information and your location within the ComNav. You will need to watch the screen and LEDs during in order to enter information correctly. For more information, please see your code pad User Manual. TouchNav code pad The TouchNav uses a graphical touch-screen system to show your location within the ComNav. You will need to read the screen options during in order to enter information correctly. For more information, please see the Hills TouchNav User Manual. Not all can be performed on every device (eg: addresses cannot be programmed via code pad). Where a particular device is unable to perform the listed, the manual notes this case. For each task, this manual documents the steps for each possible device. You should follow the steps specifi c to your available device when performing. The Reference section of this document contains full feature listing for the Hills ComNav. Installing the ComNav involves fi rstly inserting the ComNav board into the Reliance enclosure, then wiring the ComNav to the Reliance s NX-bus. Installing the ComNav into the Reliance enclosure Record the ComNav serial number in the customer s User Manual! The serial number of the ComNav is on the back of the PC Board. Record the serial number on the Hills ComNav Customer Record in the User Manual. Select the required insertion points The Reliance enclosure ships with a number of insertion points for either vertical or horizontal placement of add-on modules. Fit the top and bottom PCB guides Ensure the grooves face inwards to hold the PC board. Fit the half-moon shaped protrusion into the larger hole. Locate the screws provided with the ComNav package and use them to secure the guides. Slide the PC board into the guides Additional information The PC board should not require force to fi t. The PC Board should slide freely in the grooves of both guides. Installing the Hills ComNav Diagram 3 - Installing PCB guides Diagram 4 - Inserting PC board 4 5 Installing the Hills ComNav Installing the Hills ComNav Installing the Hills ComNav Wiring the ComNav to the Reliance bus Remove all power to the Hills Reliance security system Connect the ComNav to the Hills Reliance bus Using your cable, connect the ComNav POS, COMM & DATA terminals to the corresponding terminals on the Hills Reliance board. Connect network communication If using network communication, connect the CAT-5 (RJ-45) cable from the ComNav to the client s network. Connect telephone communication If using PSTN communication, locate the supplied 5-wire cable and connect between J1 (Audio Tap) on the ComNav and J4 (Audio Tap) on the Hills Reliance board. Wiring optional modules The following functionality would be wired in to the ComNav if required. Onboard Relay Contacts The ComNav has 2 onboard relay contacts which can be confi gured to operate from a list of options and/or manually controlled from the web page or xconnect app. Links J10 and J11 can be used to provide power from the ComNav directly to the device being controlled (ensure the power requirements do not exceed the ComNav): Placing the link across GND and C will provide a negative switch to the device Placing the link across 12V and C will provide a positive switch to the device Additional Zones The ComNav allows up to four (4) additional zones to be confi gured using zone doubling. a. Connect the relevant resistors for zone requirements Zones should be connected between the Z1, COM and Z2, COM terminals. For Single EOL, use 3K resistor Zone doubling: For lower zone EOL, use 74K resistor For higher zone EOL, use 98K resistor Please refer to the Terminal Descriptions table in the Reference Section. b. Configure zones Once all wiring is complete, please refer to Confi guring the ComNav, Additional Zones for details on confi guring zone doubling and setting the starting zone offset. Installing the Hills ComNav diagram 5 - ComNav PC board layout diagram 6 - Audio Taps! Ensure the trace on the cable is aligned with pin 1 on both Audio Taps. 6 Powering up the ComNav The ComNav is now connected to the Hills Reliance security system and you are ready to power up the system, confi gure the installed module and confi gure remote access to the ComNav. Power up the Hills Reliance security system and ComNav 7 Defaulting the ComNav On power up, Hills Reliance control panels can automatically fi nd and confi gure any modules that are connected to the communications bus. This includes modules such as ComNav, keypads, zone expanders, wireless receivers and output boards. Once stored, these modules are supervised via regular polls. If the Hills Reliance panel does not detect a previously enrolled module, a service condition will be generated. To default the ComNav module, you will need to use a code pad connected to the system. The default process on the ComNav takes approximately 12 seconds. To force both module and keypad enrolment, follow the instructions in your Hills Reliance Installation manual section Enrolling Modules and Code pads. Using a VoiceNav code pad To default the ComNav via a VoiceNav code pad. 0 selects advanced system Using a standard code pad (Vertex, Icon or LCD) To default the ComNav via a standard code pad. * 8 selects advanced system # # the Service LED will fl ash connect to device 191 (ComNav) The Armed LED will be solid and the Service LED will fl ash selects factory defaults. This is only required once exit exit exits from advanced system Using a TouchNav code pad To default the ComNav via a TouchNav code pad. 2 selects panel and device selects advanced system enter connect to device 191 (ComNav) settings selects advanced system enter selects factory defaults. This is only required once exits from advanced system program enter connect to device 191 (ComNav) enter selects factory defaults. This is only required once 7. exit exits from advanced system 8 9 Enabling web browser access The Hills ComNav offers the ability to arm/disarm individual areas, check system status, enable/disable user codes, modify accounts and modify SMS/Voice phone numbers from any standard web browser using the ComNav Confi guration Server. For security reasons, access is offered via https by default. To setup the ComNav for initial web connection, you will need to test whether it can be accessed directly by name. As a guide, if the customer uses a Windows PC they may be able to access the ComNav Confi guration Server simply by using the https://comnav URL. If the customer uses Chrome, Firefox, Safari or another browser on a Windows PC or Mac you may need to provide more information in the form of the IP address of the ComNav. Use a code pad connected to the alarm system to either fi nd the ComNav s DHCPallocated IP address or manually confi gure an IP address and associated network information. If the IP address is empty (or ), and there is no DHCP server in the customer s network, DHCP must be disabled and an IP address, IP gateway, subnet mask and DNS servers confi gured into the ComNav. IP addresses, gateways, subnet masks and DNS servers are made up of four (4) numeric segments, for example When viewing, listening to or entering this information via code pad, each segment must be handled separately. Finding the IP Address! Record the ComNav IP Address in the Hills ComNav Customer Record in the User Manual. Using a VoiceNav code pad When listening to network specifi c information, the VoiceNav will announce information for each of the four (4) segments separately and then wait for permission before continuing to the next segment. You will need to touch Menu to navigate through each segment. For example: IP Address = ComNav will announce 192, after you touch Menu it will announce 168, after Menu it will announce 0, after Menu it will announce 10. You will then need to touch Menu again to exit this section. To fi nd the DHCP allocated IP address of the ComNav using a VoiceNav code pad 0 selects advanced system selects advanced system Test direct web access 2 selects panel and device Using a web browser To test direct access to the ComNav via a web browser Open https://comnav In your preferred web browser, open the https://comnav URL If you see a certifi cate error, you may skip straight to Section 4 - Setting the web connection method. If you see a search page or an unable to connect error you should continue to the next Section, Finding the IP Address enter connect to device 191 (ComNav) 2 1 enter scroll through each segment to hear the whole IP address scroll through each segment to hear the whole IP address 7. exits from advanced system 10 11 Using a standard code pad (Vertex, Icon or LCD) When viewing network specifi c information, Standard code pads will show information for each of the four (4) segments separately. Each segment of the IP address will be shown in binary and the installer is expected to convert between binary and decimal notation. For example: IP Address = On a Vertex code pad the LEDs 7 and 8 will display for the 1 st segment (192). Touch * and LEDs 4, 6 and 8 will display for the 2 nd segment (168). Touch * and no LEDs will display for the 3 rd number (0). Touch * and LEDs 2 and 4 will display for the 4 th number (10). Touch * again to exit this section. To fi nd the DHCP allocated IP address of the ComNav using a standard code pad enter connect to device 191 (ComNav) 2 1 enter exit displays the fi rst segment of the current IP address scroll through each segment to view the whole IP address exits from advanced system * 8 selects advanced system # 2 1 # * * * the Service LED will fl ash connects to device 191 (ComNav) The Armed LED will be solid and the Service LED will fl ash displays the fi rst segment of the current IP address The Armed LED will go out and the Ready LED will be solid. view the IP address and use * to scroll through each segment exit exit exits from advanced system Using a TouchNav code pad When viewing network specifi c information, the TouchNav will show information for each of four (4) segments separately. To navigate between segments, press the and (back and forward) icons next to Segment on the touch screen. For example: IP Address = ComNav will show 192, after you touch it will show 168, after it will show 0, after it will show 10. To fi nd the DHCP allocated IP address of the ComNav using a TouchNav code pad Setting the IP address, IP gateway, subnet mask and DNS servers! This configuration is only required if no IP address was discovered in the previous section. Using a VoiceNav Code pad To manually confi gure networking information into the ComNav using a VoiceNav code pad 0 selects advanced system the Service LED will fl ash 2 selects panel and device enter connects to device 191 (ComNav 1 9 enter IP Feature Settings 1 disable DHCP 7. enter return to select Feature Settings settings selects advanced system the Service LED will fl ash enter set the IP gateway XXX enter your IP gateway address. Note each segment must be entered separately followed by the Menu button. 12 program selects advance 13 enter set the IP address XXX 2 2 enter set the subnet mask XXX enter your IP address. Note each segment must be entered separately followed by the Menu button. enter your subnet mask. Note each segment must be entered separately followed by the Menu button. 2 3 enter set primary DNS server XXX enter the primary DNS server address. Note each segment must be entered separately followed by the Menu button 2 4 enter set secondary DNS server XXX enter the secondary DNS server address. Note each segment must be entered separately followed by the Menu button * * disable DHCP 2 0 # set IP gateway XXX * 2 0 # set IP address XXX * 2 3 * primary DNS server XXX * enter your IP gateway using * to advance through each segment enter your IP address using * to advance through each segment enter your subnet mask use * to advance through each segment 2 2 # secondary DNS server XXX * enter the secondary DNS server address using * to advance through each segment 18. exits from advanced system Using a standard code pad (Vertex, Icon or LCD) To manually confi gure networking information into the ComNav using a standard code pad * 8 selects advanced system # the Service LED will fl ash 1 9 # IP Feature Settings connects to device 191 (ComNav) the armed LED will be solid and the Service LED will fl ash 1 exit exit exits from advanced system Using a TouchNav code pad To manually confi gure networking information into the ComNav using a TouchNav code pad settings program selects advanced system enter connects to device 191 (ComNav) 1 9 enter IP Feature Settings 14 15 disable DHCP feature 2 0 enter set IP gateway XXX feature 2 1 enter set IP address XXX feature 2 1 enter set IP address XXX enter your IP gateway using after each segment enter your IP gateway using after each segment enter your IP address using after each segment Setting the web connection method The Hills ComNav comes confi gured to offer network access via https by default. This is a security feature designed to increase the safety of your alarm system. The ComNav uses a method of identity assurance called self-signed certifi cates to vouch for authenticity over a web connection. The following browsers are supported: Google Chrome Mozilla Firefox Apple Safari Internet Explorer 7 Internet Explorer 8 does not accept self-signed certifi cates. If you require Internet Explorer 8, you will need to confi gure the ComNav to communicate without secure encryption. Alternatively you can follow the steps detailed in Trusting Self-signed Certifi cates in Internet Explorer 8 in the reference section of this manual. Using a VoiceNav code pad To disable SSL connections to the ComNav using a VoiceNav code pad 1 1 feature 2 2 enter set the subnet mask XXX enter your subnet mask using after each segment 0 selects advanced system feature 2 3 enter set primary DNS server XXX enter the primary DNS server address using after each segment 2 selects panel and device connects to device 191 (ComNav) feature 2 2 enter XXX exit set secondary DNS server enter the secondary DNS server address using after each segment exits from advanced system enter IP Feature Options 2 disable SSL (https) connections exits from advanced system 16 17 Using a standard code pad (Vertex, Icon or LCD) To disable SSL connections to the ComNav using a standard code pad * # selects advanced system the Service LED will fl ash connects to device 191 (ComNav) the armed LED will be solid and the Service LED will fl ash Allowing advanced configuration via web browser By default, the ComNav only allows advanced via a web browser whilst the Reliance security system is in program mode. If you will be using the web browser to confi gure your ComNav, it is recommended you enable web programming on the ComNav. Once web programming is enabled, advanced options can be accessed by the installer, via the web page, without putting the Reliance in program mode.! You must use a code pad to allow web programming/advanced configuration. Using a VoiceNav code pad To enable web programming on the ComNav via a VoiceNav code pad. 1 9 # disable SSL (https) connections exit exit exits from advanced system Using a TouchNav code pad To disable SSL connections to the ComNav using a TouchNav code pad 0 2 selects advanced system selects Panel and Device enter connects to device 191 (ComNav) settings selects advanced system 1 9 enter IP Feature Options the Service LED will fl ash 2 disable SSL (https) connections program enter connects to device 191 (ComNav) 7. exits from advanced system 1 9 enter IP Feature Options 7. 2 disable SSL (https) connections 8. exit exits from advanced system 18 19 Using a standard code pad (Vertex, Icon or LCD) To enable web p
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