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Interface Monitoring in SAP Solution Manager
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    Interface Monitoring in SAP Solution Manager with ST-A/PI 01R (Classical BPMon) June 2014   Interface Monitoring - Set-up and User Guideline  © Copyright 2014 SAP AG. All rights reserved.  No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft ® , WINDOWS ® , NT ® , EXCEL ® , Word ® , PowerPoint ® and SQL Server  ®  are registered trademarks of Microsoft Corporation. IBM ® , DB2 ® , DB2 Universal Database, OS/2 ® , Parallel Sysplex ® , MVS/ESA, AIX ® , S/390 ® , AS/400 ® , OS/390 ® , OS/400 ® , iSeries,  pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere ® ,  Netfinity ® , Tivoli ® , Informix and Informix ®  Dynamic Server  TM  are trademarks of IBM Corp. in USA and/or other countries. ORACLE ®  is a registered trademark of ORACLE Corporation. UNIX ® , X/Open ® , OSF/1 ® , and Motif  ®  are registered trademarks of the Open Group. Citrix ® , the Citrix logo, ICA ® , Program Neighborhood ® , MetaFrame ® , WinFrame ® , VideoFrame ® , MultiWin ®  and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C ® , World Wide Web Consortium, Massachusetts Institute of Technology. JAVA ®   is a registered trademark of Sun Microsystems, Inc. J2EE™   is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT ®  is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by  Netscape. SAP, SAP Logo, R/2, RIVA, R/3, SAP ArchiveLink, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP, mySAP.com, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP Markets and Commerce One. All other product and service names mentioned are the trademarks of their respective owners. Disclaimer Some components of this product are based on Java™. Any code change in these components may cause unpredictable and severe malfunctions and is therefore expressively prohibited, as is any decompilation of these components. Any Java™ Source Code delivered  with this product is only to be used  by SAP’s Support Services and may not be modified or altered in any way. Documentation in the SAP Service Marketplace You can find this documentation at the following address: http://service.sap.com/bpm  SAP AG Neurottstraße 16 69190 Walldorf Germany T +49/18 05/34 34 24 F +49/18 05/34 34 20 www.sap.com   Interface Monitoring in SAP Solution Manager June 2014 3 TABLE OF CONTENTS 1   GENERAL INFORMATION FOR INTERFACE MONITORING IN SAP SOLUTION MANAGER (ST-A/PI 01R) ............................................................................................................................... 11   1.1   General Infrastructure and Technical Prerequisites .............................................................................. 13   1.2   Setup Procedure .................................................................................................................................... 14   1.2.1   Get Default Values function. .......................................................................................................... 19   1.3   Usage  –  Business Process Operations Work Center. .......................................................................... 19   1.3.1   BPMon Infrastructure ..................................................................................................................... 19   1.4   Important SAP Notes and Additional Documents ................................................................................. 22   2   MONITORING OF ALE/IDOCS .............................................................................................. 23   2.1   Background Information ........................................................................................................................ 23   2.2   Purpose and Benefit of ALE/IDoc Monitoring ........................................................................................ 23   2.3   Monitoring Object “IDoc Monitoring” (IMIDOC01)  ................................................................................. 24   2.3.1   System Requirements ................................................................................................................... 24   2.3.2    Available Key Figures .................................................................................................................... 24   2.3.3   Configuration on Monitoring Object Level ..................................................................................... 25   2.3.4   Key Figures “Delta Number Monitor” and “Total Number Monitor”  ............................................... 27   2.3.5   “Detail Info” List  ............................................................................................................................. 29   2.4   Monitoring Object “IDoc Reporting” (IMIDOC02)  .................................................................................. 33   2.4.1   System Requirements ................................................................................................................... 33   2.4.2    Available Key Figures .................................................................................................................... 33   2.4.3   Configuration on Monitoring Object Level ..................................................................................... 34   2.4.4   Key Figures “Total Number of IDocs Created” and “Current Number of IDocs”  ........................... 37   2.4.5   Key Figures “Average Time to Process IDocs” and “Maximum Time to Process IDocs”  .............. 38   2.4.6   Key Figures “Percentage of IDocs Created” and “Percentage of Current IDocs”  ......................... 40   2.4.7   “Detail Info” Lists  ............................................................................................................................ 42   2.5   Further Information ................................................................................................................................ 42   2.5.1   Setup Best- Practice for Monitoring Object “IDoc Monitoring”  ....................................................... 42   2.5.2   How to Work with “IDoc Reporting” Parameters on Key Figure Level  .......................................... 44   2.5.3   Set up Monitoring Object “IDoc Reporting” for Reporting Purposes  ............................................. 48   3   MONITORING OF REMOTE FUNCTION CALL (RFC) CONNECTIONS ............................... 52   3.1   Background Information ........................................................................................................................ 52   3.2   Purpose and Benefit of Monitoring RFC Connections .......................................................................... 52   3.3   Monitoring Object “Evaluate RFC Connections” (BORFCCON)  ........................................................... 52   3.3.1   System Requirements ................................................................................................................... 52   3.3.2    Available Key Figures .................................................................................................................... 52    Interface Monitoring in SAP Solution Manager 4 June 2014 3.3.3   Configuration on Monitoring Object Level ..................................................................................... 52   3.3.4   Key Figure “Availability of RFC Connection”  ................................................................................. 52   4   MONITORING OF TRANSACTIONAL RFC (TRFC) .............................................................. 53   4.1   Background Information ........................................................................................................................ 53   4.2   Purpose and Benefit of Monitoring tRFC .............................................................................................. 53   4.3   Monitoring Object “tRFC Monitoring” (IMTRFCMO)  .............................................................................. 53   4.3.1   System Requirements ................................................................................................................... 53   4.3.2    Available Key Figures .................................................................................................................... 53   4.3.3   Configuration on Monitoring Object Level ..................................................................................... 54   4.3.4   Key Figure “Number of tRFC Entries in Critical State”  .................................................................. 54   4.3.5   Key Figure “Age of Oldest Entry in Critical State”  ......................................................................... 54   4.3.6   Key Figure “Combination of Entries and Age in Critical State”  ..................................................... 55   4.3.7   Key Figure “Number of tRFC Entries in Interim State”  .................................................................. 55   4.3.8   Key Figure “Age of Oldest Entry in Interim State”  ......................................................................... 56   4.3.9   Key Figure “Combination of Entries   and Age in Interim State”  ..................................................... 56   4.3.10   “Detail Info” Lists  ............................................................................................................................ 56   4.4   Further information ................................................................................................................................ 56   4.4.1   Status Categories .......................................................................................................................... 56   5   MONITORING OF QUEUED RFC (QRFC)............................................................................. 58   5.1   Background Information ........................................................................................................................ 58   5.2   Purpose and Benefit of Monitoring qRFC ............................................................................................. 59   5.3   Monitoring Object “qRFC Monitoring” (IMQRFCMO)  ............................................................................ 59   5.3.1   System Requirements ................................................................................................................... 59   5.3.2    Available Key Figures .................................................................................................................... 59   5.3.3   Configuration on Monitoring Object Level ..................................................................................... 60   5.3.4   Key Figure “BL: Number of Individual Queues in Group”  .............................................................. 61   5.3.5   Key Figure “BL: Total Number of Entries in All Queues in Group”  ................................................ 61   5.3.6   Key Figure “BL: Average Number of Entries per Queue in Group”  ............................................... 61   5.3.7   Key Figure “BL: Maximum Number of Entries per Queue in Group”  ............................................. 61   5.3.8   Key Figure “BL: Age of Oldest Entry in Group”  ............................................................................. 62   5.3.9   Key Figure “BL: Combination of Total entries and Oldest age”  ..................................................... 62   5.3.10   Key Figure “ST: Number of Queues with Critical State in Group”  ................................................. 63   5.3.11   Key Figure “ST: Age of Oldest Critical State in Group”  ................................................................. 63   5.3.12   Key Figure “ST: Combination of Queues and Age in Critical State”  ............................................. 63   5.3.13   Key Figure “ST: Number of Queues with Interim State in Group”  ................................................. 63  
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