Mobile Survey Toolkit

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Description
Surveys form the basis of many data collection exercises run by Oxfam and other organizations, ranging from assessments to ongoing monitoring and evaluation processes. Traditional methods of conducting surveys (often paper-based) can be time-consuming and there are limitations to the type and accuracy of information they collect. Digitalizing these data collection processes – using mobile phones or tablets instead of pen and paper – provides an opportunity to improve both the process and outputs of data collection. Oxfam has developed this toolkit to support programme staff to conduct a mobile data collection exercise. 
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  JULY 2016 www.oxfam.org  MOBILE SURVEY TOOLKIT EMILY TOMKYS AND LAURA ELDON OXFAM GB  An enumerator in Thailand conducting a mobile survey interview. Photo: Rungthong Kramanon/Consultant  2 CONTENTS Contents .............................................................................................................................. 2    Acknowledgements ............................................................................................................ 3   Glossary .............................................................................................................................. 4   1   Introduction .................................................................................................................. 5   2   When should you use mobile? ................................................................................... 7   3   Choosing the right tool ................................................................................................ 9   4   Selecting a mobile device ......................................................................................... 11   5   Designing your mobile survey .................................................................................. 13   6   Informed consent and ethical considerations ......................................................... 17   7   Tips on reviewing data in excel ................................................................................ 18     3  ACKNOWLEDGEMENTS The authors would like to thank staff at Oxfam for contributing to the production of this toolkit. A special thanks to the Global Humanitarian Team, which provided technical knowledge in Planning, Monitoring, Evaluation, Accountability and Learning (PMEAL), Security and Protection. Thanks also to those in the Programme Quality team, ICT in Programme team, and Legal and Information Services (IS) team for providing input into data security, device procurement and programme quality standards. Thanks also to the technology providers selected for their contribution to the research, being user-focused and meeting Oxfam’s needs. Finally, special thanks to all those who peer-reviewed the toolkit.   4 GLOSSARY  Android Lollipop 5.1.1  Android Marshmallow 6.0.1    Android operating system versions, which are always named after something sweet. Latest version is currently 6.0.1 – known as Marshmallow.  APK software files  APK  files are a type of archive file that can be installed on Android-powered devices just like installing software  on a PC. No connectivity is required; installation is through a USB cable connecting a laptop and a mobile device Connectivity range Internet or phone signal Cross-survey analysis Comparing data across multiple surveys allowing for national, regional or global analysis Cross-tabulation Comparing the relationship between two or more variables Digital beneficiary registration Capturing details of beneficiaries via mobile device for enrolment into Oxfam’s programmes Hardware Mobile or tablet device International Mobile Equipment Identity (IMEI) number The unique 15-digit code assigned to individual mobile devices – used by Oxfam as an asset code to track device usage and location Informed consent The mechanism through which people agree to provide information for research or data collection projects, which ensures that they are fully informed about the purpose of data collection and its intended use in order to make a decision about their participation Mandatory questions Survey questions for which answers are mandatory. These force enumerators to fill in an answer before proceeding to the next question Offline support No internet or phone connectivity required Personally identifiable information (PII) Information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context Qualitative data Typically descriptive data that is harder to measure. Usually collected through open-ended questions asked during an interview or focus group discussion Quantitative data Data for which surveys have pre-defined answers in multiple choice or exclusive choice question format, which is easily measurable Skip logic Skipping between questions based on certain answers Technical literacy Comfortable using mobile phones
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