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Table of Contents User Manual page 1 Table of Contents 1. Introduction Minimum System Requirements Box Content Views of the Drive Cables and Connectors
Table of Contents User Manual page 1 Table of Contents 1. Introduction Minimum System Requirements Box Content Views of the Drive Cables and Connectors Setting Up Your LaCie 4big Connect the Interface Cable Turn the 4big On RAID About RAID Modes RAID RAID Concatenation RAID 3 and RAID 3+Spare RAID 5 and RAID 5+Spare Changing the RAID Mode Removing and Installing Drives Formatting File System Formats Formatting for Windows Users Formatting for Mac Users Partitioning the Disks Windows Users Mac Users Troubleshooting LED Status Indicators Other Troubleshooting Topics Installing New Firmware Contacting Customer Support LaCie Technical Support Contacts Warranty Information... 37 Foreword User Manual page 2 Copyrights Copyright 2008 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Inc. Microsoft, Windows 98, Windows 98 SE, Windows 2000, Windows Millennium Edition, Windows XP and Windows Vista are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners. Changes The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes. Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Japan Compliance Statement This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. FCC Statement LaCie 4big Quadra Tested to comply with FCC standards for home or office use This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. The devices may not cause harmful interference 2. The devices must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product. Manufacturer s Declaration for CE Certification We, LaCie, solemnly declare that this product conforms to the following European standards: Class B EN60950, EN55022, EN55024, EN : 2000, EN : 2001 With reference to the following conditions: 73/23/EEC Low Voltage Directive; 89/336/EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. CAUTION: Modifications not authorized by the manufacturer may void the user s authority to operate this device. CAUTION: A shielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Foreword User Manual page 3 Health and Safety Precautions Only qualified persons are authorized to carry out maintenance on this device. Read this User Manual carefully and follow the correct procedure when setting up the device. Do not open a disk drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. The disk drives shipped with your LaCie 4big contain no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative. Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie 4big, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury. Make sure that the computer and LaCie 4big are electrically grounded. If the devices are not grounded, there is an increased risk of electrical shock. General Use Precautions Power requirements V~, 1.44 A, Hz, (supply voltage fluctuations not exceeding ± 10% of the nominal and transient over-voltages according to over-voltage category II). Do not expose the LaCie 4big to temperatures outside the range of 5 C to 35 C (41 F to 95 F); or to operational humidity beyond 5-80%, noncondensing, or non-operating humidity beyond 10-90%, non-condensing. Doing so may damage the LaCie 4big or disfigure its casing. Avoid placing your LaCie 4big near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your LaCie 4big in an environment that is too cold may damage the unit. Rated cooling for altitudes up to 2000 meters. Always unplug the LaCie 4big from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire. Use only the power supply shipped with the device. Do not use the LaCie 4big near other electrical appliances such as televisions, radios or speakers. Doing so may cause interference which will adversely affect the operation of the other products. Do not place the LaCie 4big near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie 4big. Never use excessive force on your LaCie 4big. If you detect a problem, consult the Troubleshooting section in this manual. Protect your LaCie 4big from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction. Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the LaCie 4big. Such products will disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device. Please replace defective hard drives only with a new drive provided by LaCie. For drive removal process, see section 3.3. Removing and Installing Drives. Foreword User Manual page 4 IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website. IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 Bytes. Once formatted, the actual available storage capacity varies depending on operating environment (typically 5-10% less). Introduction User Manual page 5 1. Introduction Congratulations on the purchase of your new LaCie 4big Quadra. This high-performance, extremely flexible RAID (Redundant Array of Independent/Inexpensive Disks) subsystem is ideal for integration with databases, video, and every creative system. RAID technology is one of the best means to protect your data, while providing greater data integrity and availability than standard hard disk storage. With the ability to provide single error detection and redundant information to recover the original if a disk fails, a RAID system is an ideal means to safe-guard valuable data while also stream-lining performance. Features Huge capacity, speed & security on demand 7 RAID modes: RAID 0, RAID 10, Concatenation, RAID 3, RAID 3+Spare, RAID 5, and RAID 5+spare High-performance storage esata 3Gbits, FireWire 800, FireWire 400, Hi-Speed USB 2.0 Easy plug & play installation on PC or Mac The LaCie 4big is the ultimate approach to a flexible RAID solution, with its ability to manage various RAID levels for a wide range of applications. Quick Links Click a topic: Setup Changing the RAID mode Troubleshooting Introduction User Manual page Minimum System Requirements Windows Users Windows 2000*, Windows XP*, or Windows Vista 500MHz Pentium III or higher (or equivalent processor) 512MB RAM or greater Available USB 2.0, FireWire 400, FireWire 800 or esata interface port** Mac Users Mac OS X 10.3 or later G4, G5, Intel Core Duo or Intel Core 2 Duo 512MB RAM or greater Available USB 2.0, FireWire 400, FireWire 800 or esata interface port** Compatible with Time Machine *Windows 2000 and Windows XP will not recognize logical volumes with capacity greater than 2TB. For details, see section File System Formats. **Most computers do not come from the factory with FireWire 800 or esata ports, so you may need to purchase a PCI, PCI- X or PCI-Express card to be able to connect your LaCie 4big via FireWire 800 interface. LaCie offers a wide selection of PCI cards. Visit the LaCie website at LaCie User Manuals Utilities & Backup Software SATA esata 3Gbits FireWire 800 FireWire 400 Hi-Speed USB 2.0 SATA LaCie 4big Quadra Design by Neil Poulton Introduction User Manual page Box Content Your LaCie 4big package contains the system tower and an accessories box containing the items listed below. 1. LaCie 4big RAID system tower with four hot-swappable hard drives 1 2. Hi-Speed USB 2.0 cable 3. FireWire 400 cable 4. FireWire 800 cable 5. esata cable 6. External power supply 7. LaCie Utilities CD-ROM Quick Install Guide 9. 2-in-1 RAID mode change and drive removal tool IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging Storage Utilities Version 1.0 4big Quadra 2008 LaCie, all rights reserved Quick Install Guide 9 Introduction User Manual page Views of the Drive Front View The blue button on the front of the LaCie 4big serves as a LED drive status indicator and the LaCie Shortcut Button. See the LaCie Shortcut Button User Manual on the Shortcut Button CD-ROM for more information. See troubleshooting section 4.1. LED Status Indicators for more information. Fig. 1.3 Introduction User Manual page 9 Rear View 1. RAID selection switch 2. Power input connection 3. USB 2.0 port 4. FireWire 800 ports 5. FireWire 400 port 6. esata 3Gbits port 7. on/auto/off power switch CAUTION: To avoid overheating, the LaCie 4big should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed. Environmental Requirements: Temperature: 0 35 C (32 95 F) Operation Humidity: 20 80%, non-condensing Storage Humidity: 10 90%, non-condensing 8. Drive tray handle 9. Drive lock 10. Drive status LED on auto off Introduction User Manual page Cables and Connectors USB 2.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras. Included USB Cable Your LaCie drive is shipped with a Hi-Speed USB 2.0 cable, to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. The cable will also work when connected to a USB port, but drive performance will be limited to USB 1.1 transfer rates. Hi-Speed USB 2.0 Benefits Backwards compatibility: Hi-Speed USB 2.0 works with the original USB specifications. Hot-swappable: no need to shut down or restart your computer when adding or removing devices. USB Cable Ends FireWire FireWire 400, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard. FireWire 800 offers increased bandwidth and extended cabling distance between devices. FireWire 800 is ideal for bandwidthintensive applications, such as audio, video and graphics. Included FireWire Cables FireWire Benefits Hot-pluggable: devices can be added and removed while the bus is active. Isochronous data delivery: no dropped frames FireWire supports real-time data delivery. Flexible: up to 63 devices can be connected on a single bus. Your LaCie hard disk is shipped with a FireWire 400 cable and a FireWire 800 cable. FireWire 400 Cable Ends FireWire 800 Cable Ends Introduction User Manual page 11 esata Your LaCie 4big Quadra uses the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connections. Soon after, esata, or external SATA was developed, allowing for the use of shielded cables outside the PC. esata technology was developed to be rugged and durable. esata connectors do not have the L shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to prevent the use of unshielded internal cables in external applications. esata Benefits esata interface can achieve up to 3 Gbits/s transfer rate. Plug orientation An extrusion on the outside of the connector helps guide and align the connector during insertion. Hot-plug support esata enables adding and removing a drive without having to power down the system or reboot. Included esata Cable Your LaCie drive is shipped with an esata cable, to ensure maximum data transfer performance when connected to a esata port. S-ATA esata Cable Ends S-ATA Setup User Manual page Setting Up Your LaCie 4big This section covers the installation and configuration of your LaCie 4big. Follow the steps below to power on and configure your LaCie 4big: Step 1: 2.1. Connect the Interface Cable Step 2: 2.2. Turn the 4big On Step 3: 3.4. Formatting Format the drives to suit your storage needs. For more information about file system formats, see section File System Formats. LaCie 4big Quadra Design by Neil Poulton User Manual Setup page Connect the Interface Cable 1. Plug one end of the interface cable (USB, FireWire or esata) into the corresponding port on your host computer. 2. Connect the other end of the cable to the matching port on the 4big. TECHNICAL NOTE: If two interfaces are connected at the same time, the first one connected remains active and the second will not work. esata USB 2.0 FireWire 400 FireWire 800 on auto off Setup User Manual page Turn the 4big On The power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector. 1. Connect cable A to the 4big. 2. Connect cable B to the power supply brick (C). 3. Connect cable B to a surge protector or wall outlet. 4. Turn on the drive by moving the power switch on the back of the drive to the on position. B The 4big system may take up to 30 seconds to boot up. on auto off CAUTION: Only use the AC adapter supplied with your specific LaCie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty. A C Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. TECHNICAL NOTE: You may use your LaCie drive when in a foreign country thanks to its Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty. NOTE: Depending on your country, power outlet connections may be different from the one shown above. RAID User Manual page RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. RAID Number RAID Mode Capacity Protection Speed 0 RAID 0 100% 1 RAID 10 50% 2 Concatenation 100% 3 RAID 3 75% 4 RAID 3+Spare 50% 5 RAID 5 75% 6 RAID 5+Spare 50% 7 N/A (no RAID changes will take effect if 7 is selected) RAID 0 The 4big Quadra is pre-configured in RAID 0, the fastest RAID mode. Requiring at least 2 drives, RAID 0 stripes data onto each disk. The available capacities of each disk are added together so that one logical volume mounts on the computer. If one physical disk in the array fails, the data of all disks becomes inaccessible because parts of the data have been written to all disks. Applications RAID 0 is ideal for users who need maximum speed and capacity. Video editors working with very large files may use RAID 0 when editing multiple streams of video for optimal playback performance. A RAID 0 array is more suited for actively working with files (editing video, for example) and should not be used as a storage backup. RAID 0 A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 A4 B4 C4 D4 Disk 1 Disk 2 Disk 3 Disk 4 RAID User Manual page RAID 10 RAID 10 (also called RAID 1+0) is another RAID level that combines the attributes of other levels, specifically RAID 1 and RAID 0. It is a mirror of stripes, meaning that data is striped across two mirrored arrays. The Striping occurs between arrays and the mirroring occurs within the same array. See the diagram, right. In a RAID 10 array, one disk from each mirrored pair can fail with no data loss. However, the working disk in an array with a failed disk becomes a weak point for the entire array. If the second disk in a mirrored pair fails, the entire
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